Returns & Exchanges
At Naughty Hook– Naughty Nook, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the RA number is clearly marked on the outside of the box.
- 3.Ship the Item
Drop off your package at any authorized carrier location using the prepaid shipping label provided or your preferred tracked shipping method.
- 4.Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
